Here are questions to some of Soraya's Dirty Little Secrets

Q: Will my package be shipped to me discreetly?

A: We will ship your product to you in discreet plain packaging to ensure your privacy is respected.

Q: Who do you use for shipping?

A: Packages will be shipped via any of the following carriers depending on where you live, the weight of your order and shipping method chosen:

• Canada Post
• UPS
• USPS
• DHL
• Fedex

Q: How long will it take for my order to arrive?

A: 

• If you live in Canada, your order should arrive in 5 -7 business days after processing (depending on province). Delivery is by Canada Post or UPS.
• If you live in the United States your order should arrive in 1-5 business days after processing (depending on the method of delivery method you choose at checkout) . Delivery is by UPS or DHL.
• For all other countries, your order should arrive in 7-14 business days after processing (depending on the method of delivery method you choose at checkout) . Delivery is by UPS or DHL.

Please note that orders take 2 days to process, which is not included in the shipping time.

Q: Can I pick my order up in person?

A: Yes, select “Local pickup” in the shipping options of the cart page.
We have pick up locations as follows:

Canada - 82 Summerside Avenue, Whitby, ON, L1R 0J9.  

Jamaica - 15 Hillview Avenue Kingston 10, Jamaica

Q: What is your return policy?

A: Due to the intimate nature of the products, we cannot accept returns unless the product is defective. If a product is found to be defective, please inform us within 10 days of receiving the product to obtain product return form. A replacement product will be shipped to you free of charge, however, the customer is responsible for shipping to us.

Q: What credit cards are accepted?

A: We accept all major credit cards.

Q: Do you store credit card information on your servers?

A: No. We believe in your complete security and do not store any credit card information so that your information can never be compromised or stolen. We use 3rd party payment processing centres that utilize the highest security standards in the Canadian marketplace.to give you peace of mind over your online purchases.

 Q: Do you accept phone orders?

A: Yes we accept phone orders, however an email will be sent with order details for your confirmation, along with an invoice for payment. Your order will be processed with 2 days after conformation. Please call or WhatsApp us on 876-407-3281

If you have any other questions please email us at sales@soraysdirtylittlesecrets.com